Questions, decoded.
Answers to your common questions about 363 Care, our science-backed products, and orders—delivered in plain English.
Common Questions
Everything you need to know about your oral health and the products we offer.
What is the 363 Routine?
The 363 Routine is a science-backed approach to oral care designed to bridge the gap between dental visits. It focuses on the 363 days between appointments to help you maintain optimal health and prevent issues before they become serious.
How do I know which products to use?
We recommend starting with our 'Build Your Routine' quiz. It helps identify your specific oral health needs and provides personalized product recommendations based on your daily habits and concerns.
Are your products safe for sensitive teeth?
Absolutely. Our products are formulated with dental expertise in mind. We prioritize gentle, science-backed ingredients that provide effective protection without causing irritation or discomfort.
How long does shipping take?
We offer standard shipping, which typically takes 3-5 business days. For faster delivery, we also offer expedited shipping options. All orders are processed and shipped from our facility in the United States.
Can I return or exchange products?
We offer a 30-day return policy on all products. If you're not satisfied with your purchase, we'll happily provide a refund or exchange. Please ensure the items are in their original packaging and unused.
Get in Touch
We're here to help you navigate your oral health journey. Whether you have questions about our products or need support with your routine, our team is ready to assist you.
hello@363care.com
+1 (555) 363-CARE